Privacy policy
When you use the website https://hotelducentre-lelexir.fr (hereinafter the “Site”), OBSB may collect personal data about you.
The purpose of this policy is to inform you about how we process this data in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR”).
1. Data Controller
- OBSB, SARL
- Registered office: 403 rue des Lapidaires, 01410 LELEX
- Registration number: 989012026
- Personal data contact point: Orlane Bartoletti
- Contact email address: info.resa@hotelducentre-lelexir.fr
2- Data collected
We collect data that falls into the following categories:
- Identification data (identity, contact details, etc.);
- Data relating to your family life (marital status, events, etc.);
- Data relating to your professional life (company, position held, etc.);
- Any information provided in connection with your requests;
- Testimonials and reviews (your experience following a service)
Mandatory data fields are indicated when you provide us with your information. They are marked with an asterisk and are necessary to provide you with our services.
We do not make any decisions producing legal effects concerning you solely on the basis of automated processing (including profiling).
3- Purposes of processing
Purpose: To respond to incoming requests.
Legal basis: Contract (pre-contractual measures).
Retention period: 3 years from your last contact.
Purpose: To manage sales follow-up and prospecting.
Legal basis: Legitimate interests.
Retention period: Clients: duration of the contractual relationship + 3 years.
Prospects: 3 years from your last contact.
Purpose: To promote services through testimonials.
Legal basis: Consent.
Retention period: 3 years from the date the testimonial is submitted or from the date consent is withdrawn.
Purpose: To manage GDPR rights requests.
Legal basis: Legal obligation.
Retention period: 1 year from our response.
Purpose: To secure the website.
Legal basis: Legitimate interests.
Retention period: 6 months.
4. Data Recipients
The following will have access to your personal data:
- The staff of our company;
- Our subcontractors: o2switch, Google
- Where applicable: public and private bodies, exclusively to meet our legal obligations.
5. Transfer outside the European Union
As part of the tools we use, your data may be transferred outside the European Union.
The transfer of your data in this context is secured using the following tools:
- either the data is transferred to a country which has been the subject of an adequacy decision by the European Commission, in accordance with Article 45 of the GDPR: in this case, that country ensures a level of protection deemed sufficient and adequate to the provisions of the GDPR;
- either the data is transferred to a country whose level of data protection has not been recognised as adequate under the GDPR: in this case these transfers are based on appropriate safeguards as indicated in Article 46 of the GDPR, adapted to each provider, including but not limited to the conclusion of standard contractual clauses approved by the European Commission, the application of binding corporate rules or under an approved certification mechanism.
- either the data is transferred on the basis of one of the appropriate safeguards described in Chapter V of the GDPR.
6. Your rights regarding your data
You have the following rights regarding your personal data:
- Right of access : you have the right to access all of your personal data at any time, pursuant to Article 15 of the GDPR.
- Right to rectification : You have the right to rectify your inaccurate, incomplete or outdated personal data at any time in accordance with Article 16 of the GDPR.
- Right to restriction : you have the right to obtain restriction of the processing of your personal data in certain cases defined in Article 18 of the GDPR.
- Right to erasure : you have the right to demand that your personal data be erased, and to prohibit any future collection of it for the reasons set out in Article 17 of the GDPR.
- Right to lodge a complaint with a competent supervisory authority (in France, the CNIL), if you consider that the processing of your personal data constitutes a violation of applicable laws (Article 77 of the GDPR).
- Right to define guidelines regarding the retention, erasure and communication of your personal data after your death.
- Right to withdraw your consent at any time : For purposes based on consent, Article 7 of the GDPR stipulates that you may withdraw your consent at any time. This withdrawal will not affect the lawfulness of the processing carried out before the withdrawal.
- Right to data portability : subject to certain conditions specified in Article 20 of the GDPR, you have the right to receive the personal data you have provided to us in a standard machine-readable format and to request its transfer to the recipient of your choice.
- Right to object : Under Article 21 of the GDPR, you have the right to object to the processing of your personal data. Please note, however, that we may continue to process your data despite this objection, for legitimate reasons or to defend our legal claims.
You can exercise these rights by writing to us at the contact details provided in Part 1 of this privacy policy. We may ask you to provide additional information or documents to verify your identity.
7. Modifications
We may modify this policy at any time, in particular to comply with any regulatory, jurisprudential, editorial or technical developments.
These changes will apply from the effective date of the amended version.
You are therefore encouraged to regularly consult the latest version of this policy. However, we will keep you informed of any significant changes to this privacy policy.
Effective date: 31/03/2026
Last modified: 31/03/20526